Refund and Cancellation Policy

At Avinya Nirman And Design Private Limited (“we“, “us“, or “our“), we want to ensure that you have the best experience with our services. However, there may be situations where you may need to request a refund or cancel a service. This Refund and Cancellation Policy explains the conditions under which refunds or cancellations may be processed.

1. Cancellation Policy

You may cancel a service or project before the start of the work. Once the work begins, cancellations may not be possible. If a cancellation request is made:

Cancellation within 24 hours of booking: 100% refund.
Cancellation after 24 hours but before work begins: 50% refund of the payment.
No refunds will be provided once the work has commenced or the project is in progress.

2. Refund Policy

Refunds are processed only under the following conditions:

Work or services were not provided as agreed upon.
Unforeseen technical issues or errors occurred that prevented delivery or completion of the service.

In the event that a refund is granted:

Refunds will be issued to the original payment method.
Refunds may take up to 7-10 business days to process, depending on the payment provider.

3. How to Request a Cancellation or Refund

To initiate a cancellation or refund request, please contact us at:

Email: contact@andpl.in

Please provide your service details, including the reason for the request, and any supporting documentation if necessary.

4. Non-Refundable Services

Certain services may be non-refundable. These may include:

Customized or personalized work after delivery.
Services rendered under special agreements or contracts.

Please refer to the service contract or agreement for specific terms.

5. Changes to This Policy

We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page with an updated “20/03/2025“.

6. Contact Us

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at:

Email: contact@andpl.in